Electric bikes, kick scooters, e-mopeds and electric motorcycles are arriving at service counters faster than technicians are being trained for them. This is one standard for what everyone in your shop knows before they are trusted with a customer's vehicle — about 13 hours of self-paced reading, 18 hours on your own bench, and a record of who has passed what.
Most shops train by osmosis: the owner explains whatever is on the bench that day. It works, slowly, and it leaves when that technician does. A written curriculum means your next hire starts where the last one did, not from zero.
A controller ordered for a sticky brake lever is the expensive symptom of an untrained floor. Technicians here learn to measure at the source and follow the chain, so a second opinion is a meter reading rather than a hunch.
Damaged and swollen lithium packs come through every shop that services micromobility. Module 5 is explicit about handling, storage, refusing a job and putting the finding in writing — and you keep a record showing your people were trained on it.
Anyone who has taken this arrives with a one-page sheet and a code. Scan it and we send their module results free — no account, no charge. See what you get.
The material assumes no background, so you can hire for attitude and reliability and teach the electrical knowledge, instead of competing for the small pool of people who already have it.
Independent service floors adding electric work to a mechanical trade they already know well.
Service departments taking on electric motorcycles and e-mopeds alongside combustion work.
Operators keeping a fleet of personal electric vehicles on the road, where an hour of downtime is revenue and a bad pack is a real hazard.
Cargo bike and e-moped fleets that need repair in house rather than a queue at someone else's bench.
Programs servicing donated and discontinued vehicles where no manual, no parts list and no schematic exists — and training people into a trade while they do it.
The battery fire poster needs no enrollment and no account — order one for the shop whether or not your technicians train with us. Ask us for a poster.
Instructors delivering this in a classroom get the full guide set as a download. Partner materials.
The shop mentor guide lists, module by module, exactly what an apprentice is ready to practice on real vehicles and what they are not ready for yet. You do not wait for certification to start getting value from someone — you hand over the next task safely, in order.
Buy a number of seats and assign them as you hire. A seat transfers when someone moves on, so it stays your investment rather than theirs to take.
Enroll every technician you hire for a year without counting seats. Built for shops training continuously or running seasonal turnover.
This certification is the base knowledge your technicians carry. A searchable repair wiki for the model-specific faults nobody memorizes is being built as a separate membership, so the shop gets an ongoing reference without paying to retrain people who are already certified.
Group and annual rates are set per organization and are being finalized now. Tell us roughly how many technicians you train in a year and we will come back with numbers and an invoice option. Community and workforce programs should ask about partner rates.
Seven modules, from first principles to capstone diagnostics, covering the electrical systems shared across every personal electric vehicle plus the mechanical work that keeps them safe. See all seven modules, or read the free first one and judge it yourself.
Sooner than most owners expect. A technician who has finished the first two modules can already receive a vehicle, inspect it safely, identify the system layout and rule out the common no-power causes without supervision. Full certification is about 30 hours of reading plus bench time, and the mentor guide tells you exactly which tasks are safe to hand over after each module rather than making you wait for the whole course.
You need what a working shop already has: a meter, hand tools, a torque wrench, and vehicles coming through the door. The reading is the part we supply. The bench hours happen on your own service floor, on the customer work you already have, which is why the material is built to pair with a mentor rather than replace one.
Yes. Seats are assigned to people and transfer when someone moves on, and the annual unlimited option covers everyone you hire in a year regardless of which store they work in. Completion records are per technician, so a manager can see who has passed what across the whole group.
It covers the personal electric vehicles a service department actually sees: electric bikes, kick scooters, e-mopeds and electric motorcycles, plus the manual bicycles that come through alongside them. The electrical principles are shared across all of them, which is the point - a technician who understands a battery, a controller and a motor can work on the next micromobility platform your customers bring in, not just the ones on the market today.
At the beginning, and it will not insult them. The electrical material is taught from first principles without assuming any background, so an experienced wrench moves through the mechanical modules quickly and spends their real effort on battery, controller and diagnostic work. That is usually the gap a shop is trying to close.
The technician. The certificate states exactly what that person passed and when, and it stays with them. What the shop gets is the record: a defensible answer to who was trained on battery handling before they touched a damaged pack.
Module 1 is free to read in full - not a sample chapter. Read it yourself, or hand it to the technician you would enroll first and let them tell you whether it is pitched right.
Yes, and please ask. Training people who would not otherwise get access to a trade is the reason this material exists in a form we can hand out at all. Discount codes are honored at checkout for partner programs.
