Last updated 25 September 2026. These terms cover the Shandoka technician certification and this website. Plain language on purpose — if something here is unclear, ask us and we will explain it rather than point at a clause.
Shandoka Cycles, Detroit, Michigan. Contact: training@shandokacycles.com.
Enrollment gives one named person access to the course materials and the knowledge tests for three months from purchase. Access is personal: please do not share your login or distribute the material. Shops buying seats assign each seat to a named technician.
Your certificate and your test results are permanent. Access to the reading and the tests ends; what you earned does not. An extension is available if you need longer, with your progress intact.
Prices are shown on the enrollment page and may change; the price you pay is the price shown at checkout. Introductory pricing ends on the date stated on that page.
If the course is not what you expected, tell us within 14 days of enrolling and we will refund you, provided you have not already completed more than two modules. Beyond that we will still listen — write to us.
The drawings trade is separate: if you pass the certification, take on a group of figures and we accept them, we refund your course fee. Acceptance is at our discretion and is based on whether each drawing is technically correct against its brief. We will always say specifically what is wrong and give you a chance to revise before declining a group.
This course teaches you to work on electric vehicles, including lithium battery systems that can cause fire and serious injury. It is educational material, not a license, not a legal qualification, and not a substitute for manufacturer service documentation, local regulation, or your own judgment.
You are responsible for the work you do. Shandoka Cycles is not liable for injury, damage or loss arising from work you perform, from work performed by someone you trained, or from a decision you made after reading this material. If a procedure here conflicts with a manufacturer's instructions or with the law where you are, follow the manufacturer and the law.
The certificate states what you passed and when. It is issued by us, not by a government body or a trade association, and we do not claim it is a license to practice anywhere.
You can hand an employer a sheet carrying a reference code. When someone uses that code, we send them your module results, your general performance band and what you are ready to practice — and we tell you who asked. If you would rather that did not happen, ask us to revoke your code and we will.
The course material, figures and bench cards are ours. You may print and use them in your own work; you may not resell them, publish them, or use them to run a competing course.
Drawings you submit stay yours. You keep the right to show them in your portfolio. By submitting, you grant us a non-exclusive, worldwide right to use them in the course and its materials, with your credit attached.
Do not attempt to break, overload or gain unauthorized access to this site, and do not upload anything malicious. We may suspend access for that, or for sharing paid material publicly.
We may update these terms; the date at the top shows when. Material changes will be told to enrolled students by email. You may stop using the site at any time.
These terms are governed by the laws of the State of Michigan, United States.
This is a working draft written to describe honestly what we do. It has not been reviewed by a lawyer. Before enrollment opens to the public it should be, particularly sections 4 and 6.
